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Quizco, Inc. Phone: 1-800-294-0494
Purchase orders welcomed |
Quizco, Inc.
1-800-294-0494
If a QuizMachine fails to function, the cause may be simply be a power adapter or a cable that has failed. Use the steps outlined below to identify a problem. Problem with lock-out (TIES): Ties can occur if contestants "buzz in" within 2 milliseconds of each other and should be RARE! If they happen more frequently:a) Make sure all hands are clear of response buttons and the reset button while questions are read. The lockout feature will not operate properly if the reset button and response buttons are depressed simultaneously.b) Check for a faulty cable. (see below) Identify a faulty cable in the following manner:a) Plug the power adapter into the base station and the other end into a wall outlet. Make sure no cables or contestant stations are hooked up at this point. b) Choose one cable and plug it into the base station. Plug the other end of the cable into a contestant station. Press the response button to verify a light and sound. Reset the system by pressing the button on the base station. c) Continue hooking up cables and contestant stations one at a time, pressing the response button each time to verify a connection. d) If at any point you do not get a response from the contestant station or a malfunction appears, swap that cable with one you know is good and repeat the test. e) Discard any cables that don't work and use replacement cables. (Replacements can be purchased from us or most electronics retailers. The QuizMachine Buzzer System uses standard RCA type stereo patch cables. Identify a faulty power adapter:a) Plug the power adapter into the base station and the other end into a wall outlet. Make sure no cables or contestant station are connected to the base station. b) Put the toggle switch in the UP (on) position. c) Depress the red reset button on the top of the base station several times. You should hear a clicking sound inside the base station each time the button is pressed. If you do not hear a "Click, click" each time you press down and let up on the reset button, NO POWER is getting to the base station. It can then be assumed the power adapter is no longer working. Lights are out:The bulbs should last many, many years. When one goes out, you will need to send it to us for replacement since we've sealed it within an adhesive to make it kidproof. Unless the light is out due to user damage, there is NO CHARGE for replacement other than shipping. |
